Privacy Policy

1. Introduction

Welcome to Ingenii Digitalization LLP ("Ingenii," "we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing or using our website and services, you agree to the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Information You Provide to Us

We collect information that you voluntarily provide to us, including:

• Contact information (name, email address, phone number, company name)
• Project details and requirements when you request our services
• Communication preferences and feedback
• Any other information you choose to provide through our contact forms or direct communications

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• Browser type and version
• Operating system and device information
• IP address and approximate geographic location
• Pages visited, time spent on pages, and navigation patterns
• Referring website addresses

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide information about our services
• To process and fulfill service requests and project deliverables
• To communicate with you about projects, updates, and service-related notifications
• To improve our website, services, and customer experience
• To analyze usage patterns and optimize our digital presence
• To comply with legal obligations and protect our rights
• To prevent fraud and ensure the security of our systems

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in operating our website, conducting business, or providing services on our behalf (e.g., hosting providers, analytics services)
• Legal Requirements: When required by law, court order, or governmental regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection of Rights: To protect the rights, property, or safety of Ingenii, our clients, or others
• With Your Consent: When you explicitly authorize us to share your information

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure server infrastructure with encryption
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Employee training on data protection and confidentiality

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site usage. You can control cookie settings through your browser preferences. Please note that disabling cookies may affect website functionality.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will securely delete or anonymize it.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to the processing of your personal information
• Portability: Request transfer of your data to another service provider
• Withdrawal of Consent: Withdraw your consent to data processing at any time

To exercise any of these rights, please contact us using the information provided below.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

14. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts in India.